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HRM 505 Customer Service for Professionals 3.0 Credits

This course covers the principles of managing in a service environment with an emphasis on procedures and results that are necessary for all service organizations. Analysis, planning, and problem solving strategies will be examined to empower successful customer oriented employees along with consideration of factors that influence customer service organizations.

College/Department: College of Nursing Health Professions
Repeat Status: Not repeatable for credit
Prerequisites: HRM 501 [Min Grade: C]

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